What Is a "Customary" Fee?
Most insurance plans will pay only what they call a reasonable and customary fee for a particular service. If your doctor charges $1,000 for a hernia repair while most doctors in your area charge only $600, you will be billed for the $400 difference. This is in addition to the deductible and coinsurance you would be expected to pay. To avoid this additional cost, ask your doctor to accept your insurance company's payment as full payment. Or shop around to find a doctor who will. Otherwise you will have to pay the rest yourself.
Questions to Ask About Fee-for-Service (Indemnity) Insurance
How much is the monthly premium? What will your total cost be each year? There are individual rates and family rates.
What does the policy cover? Does it cover prescription drugs, out-of-hospital care, or home care? Are there limits on the amount or the number of days the company will pay for these services? The best plans cover a broad range of services.
Are you currently being treated for a medical condition that may not be covered under your new plan? Are there limitations or a waiting period involved in the coverage?
What is the deductible? Often, you can lower your monthly health insurance premium by buying a policy with a higher yearly deductible amount.
What is the coinsurance rate? What percent of your bills for allowable services will you have to pay?
What is the maximum you would pay out of pocket per year? How much would it cost you directly before the insurance company would pay everything else?
Is there a lifetime maximum cap the insurer will pay? The cap is an amount after which the insurance company won't pay anymore. This is important to know if you or someone in your family has an illness that requires expensive treatments.

Health Maintenance Organizations (HMOs)
Health maintenance organizations are prepaid health plans. As an HMO member, you pay a monthly premium. In exchange, the HMO provides comprehensive care for you and your family, including doctors' visits, hospital stays, emergency care, surgery, lab tests, x-rays, and therapy.
The HMO arranges for this care either directly in its own group practice and/or through doctors and other health care professionals under contract. Usually, your choices of doctors and hospitals are limited to those that have agreements with the HMO to provide care. However, exceptions are made in emergencies or when medically necessary.
There may be a small co-payment for each office visit, such as $5 for a doctor's visit or $25 for hospital emergency room treatment. Your total medical costs will likely be lower and more predictable in an HMO than with fee-for-service insurance.
Because HMOs receive a fixed fee for your covered medical care, it is in their interest to make sure you get basic health care for problems before they become serious. HMOs typically provide preventive care, such as office visits, immunizations, well-baby checkups, mammograms, and physicals. The range of services covered vary in HMOs, so it is important to compare available plans. Some services, such as outpatient mental health care, often are provided only on a limited basis.
Many people like HMOs because they do not require claim forms for office visits or hospital stays. Instead, members present a card, like a credit card, at the doctor's office or hospital. However, in an HMO you may have to wait longer for an appointment than you would with a fee-for-service plan.
In some HMOs, doctors are salaried and they all have offices in an HMO building at one or more locations in your community as part of a prepaid group practice. In others, independent groups of doctors contract with the HMO to take care of patients. These are called individual practice associations (IPAs) and they are made up of private physicians in private offices who agree to care for HMO members. You select a doctor from a list of participating plan.
In almost all HMOs, you either are assigned or you choose one doctor to serve as your primary care doctor. This doctor monitors your health and provides most of your medical care, referring you to specialists and other health care professionals as needed. You usually cannot see a specialist without a referral from your primary care doctor who is expected to manage the care you receive. This is one way that HMOs can limit your choice.
Before choosing an HMO, it is a good idea to talk to
people you know who are enrolled in it. Ask them how
they like the services and care given.
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Questions to Ask About an HMO
Are there many doctors to choose from? Do you select from a list of contract physicians or from the available staff of a group practice? Which doctors are accepting new patients? How hard is it to change doctors if you decide you want someone else? How are referrals to specialists handled?
Is it easy to get appointments? How far in advance must routine visits be scheduled? What arrangements does the HMO have for handling emergency care?
Does the HMO offer the services I want? What preventive services are provided? Are there limits on medical tests, surgery, mental health care, home care, or other support offered? What if you need a special service not provided by the HMO?
What is the service area of the HMO? Where are the facilities located in your community that serve HMO members? How convenient to your home and workplace are the doctors, hospitals, and emergency care centers that make up the HMO network? What happens if you or a family member are out of town and need medical treatment?
What will the HMO plan cost? What is the yearly total for monthly fees? In addition, are there co-payments for office visits, emergency care, prescribed drugs, or other services? How much?
 Preferred
Provider Organizations (PPO's)
The preferred provider organization is a combination of traditional fee-for-service and an HMO. Like an HMO, there are a limited number of doctors and hospitals to choose from. When you use those providers (sometimes called "preferred" providers, other times called "network" providers), most of your medical bills are covered.
When you go to doctors in the PPO, you present a card and do not have to fill out forms. Usually there is a small copayment for each visit. For some services, you may have to pay a deductible and coinsurance.
As with an HMO, a PPO requires that you choose a primary care doctor to monitor your health care. Most PPOs cover preventive care. This usually includes visits to the doctor, well-baby care, immunizations, and mammograms.
In a PPO, you can use doctors who are not part of the plan
and still receive some coverage. At these times, you
will pay a larger portion of the bill yourself (and
also fill out the claims forms). Some people like this
option because even if their doctor is not a part of
the network, it means they don't have to change doctors
to join a PPO.
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Questions to Ask About a PPO
Are there many doctors to choose from? Who are the doctors in the PPO network? Where are they located? Which ones are accepting new patients? How are referrals to specialists handled?
What hospitals are available through the PPO? Where is the nearest hospital in the PPO network? What arrangements does the PPO have for handling emergency care?
What services are covered? What preventive services are offered? Are there limits on medical tests, out-of-hospital care, mental health care, prescription drugs, or other services that are important to you?
What will the PPO plan cost? How much is the premium? Is there a per-visit cost for seeing PPO doctors or other types of co-payments for services? What is the difference in cost between using doctors in the PPO network and those outside it? What is the deductible and coinsurance rate for care outside of the PPO? Is there a limit to the maximum you would pay out of pocket?

Point-of-Service
(POS) Plan Health Insurance Quotes Rates & Plans
Many HMOs offer plan members the option to self direct care, as one would under an indemnity or PPO plan, rather than get referrals from primary care physicians. An HMO with this opt-out provision is known as a point-of-service (POS) plan. How the plan functions (i.e., like an HMO or like an indemnity plan) depends on whether individual plan members use their primary care physician or self direct their care at the "point of service."
To illustrate this point, this is how these plans typically
work. When medical care is needed, the individual plan
member essentially has up to two or three choices, depending
on the particular health plan. The plan member can choose
to go through his or her primary care physician, in
which case services will be covered under HMO guidelines
(i.e., usually a co-payment will be required). Alternatively,
the plan member can access care through a PPO provider
and the services will be covered under in-network PPO
rules (i.e., usually a co-payment and coinsurance will
be required). Lastly, if the plan member chooses to
obtain services from a provider outside of the HMO and
PPO networks, the services will be reimbursed according
to out-of-network rules (i.e., usually a co-payment
and higher coinsurance charge will be required). Because
people who belong to POS plans are responsible for deciding
how to access care within the various options, it is
important that they understand the financial implications
of these choices.
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Small Group
Medical Health Insurance Quotes Rates & Plans
Most Americans get health insurance through their jobs or are covered because a family member has insurance at work. This is called group insurance. Group insurance is generally the least expensive kind. In many cases, the employer pays part or all of the cost.
Some employers offer only one health insurance plan. Some offer a choice of plans: a fee-for-service plan, a health maintenance organization (HMO), or a preferred provider organization (PPO), for example. Employers with 25 or more workers are required by Federal law to offer employees the chance to enroll in an HMO.
What happens if you or your family member leaves the job? You will lose your employer- supported group coverage. It may be possible to keep the same policy, but you will have to pay for it yourself. This will certainly cost you more than group coverage for the same, or less, protection.
A Federal law makes it possible for most people to continue their group health coverage for a period of time. Called COBRA (for the Consolidated Omnibus Budget Reconciliation Act of 1985), the law requires that if you work for a business of 20 or more employees and leave your job or are laid off, you can continue to get health coverage for at least 18 months. You will be charged a higher premium than when you were working.
You also will be able to get insurance under COBRA if your spouse was covered but now you are widowed or divorced. If you were covered under your parents' group plan while you were in school, you also can continue in the plan for up to 18 months under COBRA until you find a job that offers you your own health insurance.
Not all employers offer health insurance. You might
find this to be the case with your job, especially if
you work for a small business or work part-time. If
your employer does not offer health insurance, you might
be able to get group insurance through membership in
a labor union, professional association, club, or other
organization. Many organizations offer health insurance
plans to members.
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Individual,
Family Insurance & Self Employed
If your employer does not offer group insurance, or if the insurance offered is very limited, you can buy an individual policy. You can get fee-for-service, HMO, or PPO protection. But you should compare your options and shop carefully because coverage and costs vary from company to company. Individual plans may not offer benefits as broad as those in group plans.
If you get a non-cancelable policy (also called a guaranteed renewable policy), then you will receive individual insurance under that policy as long as you keep paying the monthly premium. The insurance company can raise the cost, but cannot cancel your coverage. Many companies now offer a conditionally renewable policy. This means that the insurance company can cancel all policies like yours, not just yours. This protects you from being singled out. But it doesn't protect you from losing coverage.
Before you buy any health insurance policy, make sure
you know what it will pay for...and what it won't.
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Tips when shopping for individual insurance:
Shop carefully. Policies differ widely in coverage and cost. Compare different plans and companies.
Make sure the policy protects you from large medical costs.
Read and understand the policy. Make sure it provides the kind of coverage that's right for you.
Check to see that the policy states: the date that the policy will begin paying (some have a waiting period before coverage begins), and what is covered or excluded from coverage.
Make sure there is a "free look" clause. Most companies give you at least 10 days to look over your policy after you receive it. If you decide it is not for you, you can return it and have your premium refunded.
Beware of single disease insurance policies. There are some polices that offer protection for only one disease, such as cancer. If you already have health insurance, your regular plan probably already provides all the coverage you need. Check to see what protection you have before buying any more insurance.

Medicare
The Medicare Program
Medicare is a health insurance program for:
People age 65 or older.
People under age 65 with certain disabilities.
People with End-Stage Renal Disease (permanent kidney
failure requiring dialysis or a kidney transplant).
Medicare Has Two Parts Part A - Hospital Insurance.
Most people pay for Part A through their payroll taxes when they are working.
Part B - Medical Insurance.
Most people pay monthly for Part B.
Medicare Health Plans
Today's Medicare is about choice. Your health plan choices include:
The Original Medicare Plan
Medicare + Choice Plans, including:
Medicare Managed Care Plans
Medicare Private Fee-for-Service Plans
Medicare Preferred Provider Organization Plans
Medicare + Choice Plans are available in many areas.
The Medicare health plan that you choose affects many
things like cost, benefits (some have extra benefits
like prescription drugs), doctor choice, convenience,
and quality.
What is Medicare Part A?
Medicare Part A (Hospital Insurance) helps cover your inpatient care in hospitals, including critical access hospitals, and skilled nursing facilities (not custodial or long-term care). It also helps cover hospice care and some home health care. You must meet certain conditions.
Cost
Most people don't have to make a monthly payment, called a premium, for Part A. This is because they or a spouse paid Medicare taxes while they were working.
If you (or your spouse) didn't pay Medicare taxes while you worked and you are age 65 or older, you may be able to buy Part A*. If you aren't sure if you have Part A, look on your red, white, and blue Medicare card (see sample card below). If you have Part A, "Hospital (Part A)" is printed on the lower left corner of your card. You can also call the Social Security Administration at 1-800-772-1213 or visit your local Social Security office for more information about buying Part A. Medicare Part A Helps Cover Your medically Necessary:Hospital Stays
Semiprivate room, meals, general nursing, and other hospital services and supplies. This includes inpatient care you get in critical access hospitals and mental health care. This doesn't include private duty nursing, or a television or telephone in your room. It also doesn't include a private room, unless medically necessary. Inpatient mental health care in a psychiatric facility is limited to 190 days in a lifetime.
Skilled Nursing Facility Care
Semiprivate room, meals, skilled nursing and rehabilitative services, and other services and supplies (after a related 3-day inpatient hospital stay).
Home Health Care
Part-time or intermittent skilled nursing care and home health aide services, physical therapy, occupational therapy, speech-language therapy, medical social services, durable medical equipment (such as wheelchairs, hospital beds, oxygen, and walkers), medical supplies, and other services.
Hospice Care
For people with a terminal illness, includes drugs for symptom control and pain relief, medical and support services from a Medicare-approved hospice, and other services not otherwise covered by Medicare. Hospice care is usually given in your home. However, Medicare covers some short-term hospital and inpatient respite care (care given to a hospice patient so that the usual caregiver can rest).
Blood
Pints of blood you get at a hospital or skilled nursing facility during a covered stay.
What is Medicare Part B?
Medicare Part B (Medical Insurance) helps cover your doctors' services and outpatient hospital care. It also covers some other medical services that Part A doesn't cover, such as some of the services of physical and occupational therapists, and some home health care. Part B helps pay for these covered services and supplies when they are medically necessary.
Cost
You pay the Medicare Part B premium each month* ($66.60 in 2004). In some cases, this amount may be higher if you didn't sign up for Part B when you first became eligible. The cost of Part B may go up 10% for each 12-month period that you could have had Part B but didn't sign up for it, except in special cases. You will have to pay this extra amount as long as you have Part B.
Medicare Part B Helps Cover Your Medically Necessary:
Medical and Other Services
Doctors' services (not routine physical exams), outpatient medical and surgical services and supplies, diagnostic tests, ambulatory surgery center facility y fees for approved procedures, and durable medical equipment (such as wheelchairs, hospital beds, oxygen, and walkers). Also covers second surgical opinions, outpatient mental health care, and outpatient occupational and physical therapy including speech-language therapy. (These services are also covered for long-term nursing home residents.).
Clinical Laboratory Services
Blood tests, urinalysis, some screening tests, and more.
Home Health Care
Part-time or intermittent skilled nursing care and home health aide services, physical therapy, occupational therapy, speech-language therapy, medical social services, durable medical equipment (such as wheelchairs, hospital beds, oxygen, and walkers), medical supplies, and other services.
Outpatient Hospital Services
Hospital services and supplies received as an outpatient as part of a doctor's care.
Blood
Pints of blood you get as an outpatient or as part of a Part B covered service.
What is the Original Medicare Plan?
The Original Medicare Plan is a "fee-for-service" plan. This means you are usually charged a fee for each health care ser vice or supply you get. This plan, managed by the Federal Government, is available nationwide. If you are in the Original Medicare Plan, you use your red, white, and blue Medicare card when you get health care. If you are happy getting your health care this way, you don't have to change. You will stay in the Original Medicare Plan unless you choose to join a Medicare + Choice Plan.
Your costs in the Original Medicare Plan
What you pay out-of-pocket depends on:
Whether you have Part A and Part B
Whether your doctor or supplier agrees to accept "assignment"
How often you need health care
What type of health care you need
Whether you choose to get services or supplies not covered by Medicare. In this case, you would pay for these services yourself.
Whether you have other insurance

Medigap Policies
A Medigap policy is a health insurance policy sold by private insurance companies to fill "gaps" in Original Medicare Plan coverage. Medigap policies must follow federal and state laws. These laws protect you. The front of the Medigap policy must clearly identify it as "Medicare Supplement Insurance.
A Medigap policy must be one of ten standardized policies so you can compare them easily. Each policy has a different set of benefits. Two of the standardized policies may have a high deductible option. In addition, any standardized policy may be sold as a "Medicare SELECT" policy.
Medicare Part A (2005)
Part A is Hospital Insurance and covers cost associated
with confinement in a hospital or skilled nursing facility.
When you are
hospitalized for: |
Medicare Covers |
You Pay |
1-60 Days |
Most confinement costs after the required Medicare Deductible |
$912 Part A Deductible |
61-90 Days |
All eligible expenses, after the patient pays a per-day copayment. |
$228/Day
Co-payment
as much as:
$6,840 |
91-150 Days |
All eligible expenses, after patient pays per-day copayment.
(These Are Liftetime Reserve Days Which may never be used again.) |
$456/Day
COPAYMENT
as much as:
$27,360 |
151 days or more |
Nothing |
You Pay All Cost |
Skilled Nursing Confinement:
When you are hospitalized for at least 3 days and enter a Medicare Approved skilled nursing facility within 30 days after a hospital discharge and are receiving skilled nursing care. |
All eligible expenses for the first 20 days; then all eligible expenses, (if you qualify), for days 21-100, after patient pays a per day copayment. |
After 20 days
$114/Day
COPAYMENT
as much as:
$9,120 |
Medicare Part B (2005)
Part B is Medical Insurance and covers physicians services,
outpatient care, test, and supplies.
On Expenses
incurred for: |
Medicare Covers |
You Pay $110 Annual Part B Deductible PLUS |
Medical Expenses:
Physicians services, impatient, outpatient medical/surgical services, physical/speech therapy, diagnostic test. |
80% of approved amount |
20% of approved amount |
Clinical Laboratory Services
Blood Test, Urinalysis |
Generally 100% of approved amount |
Nothing for Services |
Home Health Care
Part-time or intermittent skilled care, home health aide services, durable medical supplies and other services. |
100% of approved amount; 80% of approved amount for durable medical equipment |
Nothing for Services; 20% of approved amount for durable medical equipment |
Outpatient Hospital Treatment
Services for the diagnosis or treatment of an illness or injury |
Medicare payment to hospital based on hospital cost |
20% of Billed Amount |
Blood |
After first 3 pints of blood, 80% of approved amount |
First 3 pints plus 20% of approved amount for additional pints |
On all Medicare-covered expenses, a doctor or other health care provider may agree to accept Medicare "assignment." This means the patient will not be required to pay any expense in excess of Medicare's "approved" charge. The patient pays only 20% of the "approved" charge not paid by Medicare.
Physicians who do not accept assignment of a Medicare claim are limited as to the amount they can charge for covered services. In 2004, the most amount a physician can charge for services covered by Medicare is 115% of the fee schedule amount for nonparticipating physicians. |
Medigap Policies
A Medigap policy is a health insurance policy sold by private insurance companies to fill "gaps" in Original Medicare Plan coverage. Medigap policies must follow federal and state laws. These laws protect you. The front of the Medigap policy must clearly identify it as "Medicare Supplement Insurance."
In all states, except Massachusetts , Minnesota , and Wisconsin , a Medigap policy must be one of ten standardized policies so you can compare them easily. Each policy has a different set of benefits. Two of the standardized policies may have a high deductible option. In addition, any standardized policy may be sold as a "Medicare SELECT" policy. Medicare SELECT policies usually cost less because you must use specific hospitals and, in some cases, specific doctors to get full insurance benefits from the policy. In an emergency, you may use any doctor or hospital.
Outline of Medicare
Supplement Coverage
(Benefit Plans A-J) |
| Medicare Supplement Insurance can be sold in only ten standard plans. This chart shows the benefits included in each plan. Every company must make available Plan "A". Some plans may not be available in your state as indicated below. |
| Basic Benefits |
Included in all Plans |
| Hospitalization: |
Part A coinsurance plus coverage for 365 additional days after Medicare benefits end. |
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| Medical Expenses: |
Part B coinsurance (20% of Medicare-approved expenses). |
| Blood: |
First three pints of blood each year. |
A |
B |
C |
D |
E |
Basic Benefits |
Basic Benefits |
Basic Benefits |
Basic Benefits |
Basic Benefits |
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Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
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Part A Deductible |
Part A Deductible |
Part A Deductible |
Part A Deductible |
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Part B Deductible |
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Foreign Travel Emergency |
Foreign Travel Emergency |
Foreign Travel Emergency |
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At Home Recovery |
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Preventive Care |
F |
G |
H |
I |
J |
Basic Benefits |
Basic Benefits |
Basic Benefits |
Basic Benefits |
Basic Benefits |
Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
Skilled Nursing Coinsurance |
Part A Deductible |
Part A Deductible |
Part A Deductible |
Part A Deductible |
Part A Deductible |
Part B Deductible |
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Part B Deductible |
Part B Excess (100%) |
Part B Excess (100%) |
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Part B Excess (100%) |
Part B Excess (100%) |
Foreign Travel Emergency |
Foreign Travel Emergency |
Foreign Travel Emergency |
Foreign Travel Emergency |
Foreign Travel Emergency |
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At Home Recovery |
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At Home Recovery |
At Home Recovery |
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Basic Drugs ($1,250) |
Basic Drugs ($1,250) |
Extended Drugs ($3,000) |
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Preventive Care |
Important Contacts
Call: |
With your questions about: |
1-8 | |